The Secret to Success: People and Culture

As transformation experts Dean and Linda Anderson note, successful change requires people and culture to adapt, demanding "new mindsets and behaviours." Scott concurs, placing the secret to dwp's success squarely on the shoulders of the team.

The staff were responsible for carefully articulating each of the company’s moving parts (architecture, design, finance, HR, etc.), meeting regularly to plan and communicate all necessary changes. "Buy-in across the organisation was essential," Scott states.

The Future of Design and Construction

Scott is keen to point out that this transition is an ongoing process. "Digital transformation is something that’s never going to stop. All that can happen is faster change."

He notes that as dwp's services become more digitized, clients' demands increase. They expect more from the service and higher levels of digitalization. The outcome is clear: "They will get better design and the end users will have better environments to live and work in."

The next industry step is applying digital transformation to the construction process and the full life span of the building. dwp is already collaborating with major developers in Asia to design and deliver projects digitally. "By creating smart buildings that respond to the user and the environment, we will revolutionize the industry," he concludes.